But another player was with me and when he talked to santa he asked for his help and gave him 3 options to choose... like when i could do the quest =//

I logged on the today after 3 months and i've decided to finish the santa's quest (needing only more 4 green box to finish since 3 months ago) but when i talked to santa he only sad "All chindren gor their christmas presents. Thanks for your help." And I still have my presents, i didn't re...