My account was banned in error!!!

This forum is used to deal with abuse in game - abuse reports, bans etc.
Post Reply
gaabii
Peon
Peon
Posts: 2
Joined: 23 Oct 2018, 21:56

My account was banned in error!!!

Post by gaabii »

Hello,
I was trying to recover my account, and when I get back, she says she's banned.
so I found this post "viewtopic.php?f=3&t=19764".
that says he could not recover the account because he forgot the email, but now I have been able to recover my password and the account is banned.

Could someone please take the ban out for me?
account name: DontStop
:alt-5: :alt-5:

thank.
User avatar
WildX
Source of Mana
Source of Mana
Posts: 2084
Joined: 07 Aug 2010, 14:13
Location: United Kingdom
Contact:

Re: My account was banned in error!!!

Post by WildX »

Checking the GM logs I can see DontStop was blocked in 2016 by Ginaria without a reason recorded anywhere and unblocked by Prsm yesterday. Just a reminder for GMs to always leave a record of why they issue a ban so that future GMs can more easily determine what to do in these cases. I guess this is solved now.

TMW Team member

User avatar
gumi
TMW Adviser
TMW Adviser
Posts: 797
Joined: 19 May 2014, 18:18

Re: My account was banned in error!!!

Post by gumi »

GM logs wrote:[2016-08-27 20:27:03] 009-1(47,37) Ginaria(2081957) : @block gabi1234
[2016-08-27 20:28:47] 009-1(47,37) Ginaria(2081957) : @block DontStop
[2016-08-27 20:30:04] 009-1(47,37) Ginaria(2081957) : @l I blocked DonStop, because Dreid reported a hack

I believe it is related to viewtopic.php?f=3&t=19764
User avatar
prsm
TMW Classic
TMW Classic
Posts: 1587
Joined: 24 Mar 2009, 17:18

Re: My account was banned in error!!!

Post by prsm »

You are correct Gumi

The way i read the logs was that Ginaria blocked Dontstop because she believed the
account was hacked.

DontStop had asked for a password reset, but found the account blocked.

Since the password was reset there was no other fear of the hack, so I unblocked
the account.

Prsm
ego is the anesthesia that deadens the pain of stupidity!
Post Reply