love triangle quest : savaric

[Altus Institute]

here to report a bug (?)
I explain, im not sure about this since im not the player involved into this.
But i trust the player about this. Hope its true.
since i gave the most of the items to the player i dont see why its not true, but we never know.

It was about 16h-17H31 server time.
the player said that he gave the 500 dark crystals to Savaric,
the player talk to every npc, and nothing happens and now the quest is stuck coz Savaric asking more dark crystal over and over.
So the player cant continue the quest.
I asked to the player to relog and to talk again to Savaric, but seems the same.

the simple ring quest was done successfully earlier.

Why the player doesnt report it? Because forget the mail used to log in the forum.
I ask to reset the password to receive a new one and to check the several mail account to see where the new password was send.

Can you check this plz?
ty

[Meicchi]

I think this is related to being disconnect before finish talking to Savaric and follow all his ritual, since the new quest state is only set after this part. so getting logged off during his talk may turn into a frustrate situation like this. Maybe setting this state earlier would solve this.