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Account recovery

Posted: 21 Nov 2019, 21:53
by Extremeroom21
me and my sister we played this game for years, she forget her username,the gmail too, we remember the char was named "panda1"
and we want get the account back:(.
we remember the password but no the username and gmail

Re: help with my sister account

Posted: 22 Nov 2019, 12:45
by WildX
The account belongs to the email holder rather than an individual person as it's the identifier given when you register. Unfortunately the only way to recover an account is through the email associated with it. The best thing to do is to try and recover your Gmail account through Google's own recovery services.

P.S.
If you manage to recover the email account you can the head over to https://www.themanaworld.org/support to recover your TMW account.

Re: Account recovery

Posted: 22 Nov 2019, 16:44
by Extremeroom21
can u say me what email was used in the account?soo i can recover the email and the account