Account recovery

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Extremeroom21
Peon
Peon
Posts: 12
Joined: 11 Nov 2019, 02:16

Account recovery

Post by Extremeroom21 »

me and my sister we played this game for years, she forget her username,the gmail too, we remember the char was named "panda1"
and we want get the account back:(.
we remember the password but no the username and gmail
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WildX
Source of Mana
Source of Mana
Posts: 2084
Joined: 07 Aug 2010, 14:13
Location: United Kingdom
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Re: help with my sister account

Post by WildX »

The account belongs to the email holder rather than an individual person as it's the identifier given when you register. Unfortunately the only way to recover an account is through the email associated with it. The best thing to do is to try and recover your Gmail account through Google's own recovery services.

P.S.
If you manage to recover the email account you can the head over to https://www.themanaworld.org/support to recover your TMW account.

TMW Team member

Extremeroom21
Peon
Peon
Posts: 12
Joined: 11 Nov 2019, 02:16

Re: Account recovery

Post by Extremeroom21 »

can u say me what email was used in the account?soo i can recover the email and the account
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