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Character Creation Error

Posted: 25 Jun 2009, 19:32
by Cinnamon
Hello! I'm new to TMW, and it looks really fun. ^_^ I downloaded the game client and opened it with no problems; I registered and signed in with similar ease.

My problem seems to be that I can't make a character. I can open the character creation window, and choose the options for my toon's hair, gender, and move their stat bars to where I choose, but when I try to create it, the button greys out and I'm stuck at the loading screen indefinitely (unless I press the cancel button-- which works fine, meaning the game isn't frozen). I don't get any error messages or anything.

Here's a link, though I don't think it'll really help.

I've tried restarting the game client and my computer: neither seems to have any effect.

Thanks in advance for the help. ^_^

Re: Character Creation Error

Posted: 26 Jun 2009, 11:11
by trapdoor
I can't replicate this on other platforms, will try on my mac later.

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trapdoor

Re: Character Creation Error

Posted: 27 Jun 2009, 23:32
by trapdoor
What version of TMW are you using and what version of OSX?

I can't reproduce this problem with either 0.0.29 or 0.0.29.1 on OSX 10.5.7

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trapdoor

Re: Character Creation Error

Posted: 30 Jun 2009, 17:41
by Cinnamon
I have version 0.0.29.1 of the client, and I'm using Mac OS X v10.5.6.

Re: Character Creation Error

Posted: 14 Jul 2009, 09:16
by Joanne
Hello,

I've got the same issue as Cinnamon. I'm using the version 0.0.29.1 of the client with OSX 10.5.7
Note that I can't click on the 'male' button at all.

xx Jo

Re: Character Creation Error

Posted: 14 Jul 2009, 10:59
by trapdoor
Gender is based on account, and not character. I already discovered that when trying to recreate the condition of cinnamon by trying to create a female character on my male account.

Perhaps the problem is related to female accounts, I will try creating a new account as a female and see if I can reproduce the problem.

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trapdoor

Re: Character Creation Error

Posted: 14 Jul 2009, 11:49
by Joanne
Following to that, I've registered as guy and tried to make a character. Doesn't work either.

xx Jo

Re: Character Creation Error

Posted: 15 Jul 2009, 10:44
by trapdoor
Talking to the experts, this problem could be caused by using a username that already exists.

We are working on a fix for the client to show error messages when failing to create a new character, in the meantime please try a few different usernames and see if that works.

Regards,

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trapdoor

Re: Character Creation Error

Posted: 16 Jul 2009, 12:47
by Joanne
Hey again,

Not sure about what you guys did, but it worked.
Issue fixed, I can now log in.
Thanks a lot! :)

xx Jo