lost account after update?!

Ask for help regarding any technical issue or report any bug or OS independent issues.
Post Reply
dirkje
Newly Registered User
Posts: 10
Joined: 24 Aug 2014, 15:16

lost account after update?!

Post by dirkje » 24 Aug 2014, 15:24

Hello,

I am not so handy with computers, sorry for that.
I tried already a week ago to play the mana world, but I couldn't see any player or monster. People told me that I probably needed a newer server. I have (with a lot of searching and difficulties) installed Manaplus now. I guess that the new version overwrited the old version.

But the problem now is that I can't log in.
I have choosed ones that my username is already filled in, but I know almost for sure that my username is: peter81.

I know my password.

My ingame name is: -PR-
I have lvl 84. So I really don't want to lose my account.

I hope someone can help me.

Thanks
User avatar
wushin
TMW Adviser
TMW Adviser
Posts: 1756
Joined: 18 Dec 2012, 06:56
Location: RiverBest, Brew City, Merica
Contact:

Re: lost account after update?!

Post by wushin » 24 Aug 2014, 17:30

Make sure you have the latest Manaplus https://www.themanaworld.org/downloads.php
The secret to getting all the important stuff done is doing nothing.
dirkje
Newly Registered User
Posts: 10
Joined: 24 Aug 2014, 15:16

Re: lost account after update?!

Post by dirkje » 25 Aug 2014, 19:37

Thanks for answering. Where can I find, which version I have installed?
User avatar
wushin
TMW Adviser
TMW Adviser
Posts: 1756
Joined: 18 Dec 2012, 06:56
Location: RiverBest, Brew City, Merica
Contact:

Re: lost account after update?!

Post by wushin » 25 Aug 2014, 19:54

Right on top of the window when you start it.
The secret to getting all the important stuff done is doing nothing.
User avatar
o11c
Knight
Knight
Posts: 2262
Joined: 20 Feb 2011, 22:09
Location: ^ ^

Re: lost account after update?!

Post by o11c » 26 Aug 2014, 19:21

Well, your account and character do exist ... what exact error do you get?
Former programmer for the TMWA server.
User avatar
veryape
Game Master
Game Master
Posts: 556
Joined: 06 Dec 2012, 13:08
Contact:

Re: lost account after update?!

Post by veryape » 26 Aug 2014, 22:16

I don't know how long ago you played before, but the passwords and usernames are case sensitive nowadays.

so there is a big difference between Username Password and username password

Otherwise you can always request a password reset.

check here for more info:viewtopic.php?f=3&t=17737
Characters: veryape / Captain Dunce / Elvara / veryapeGM
Post Reply