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Login problem

Posted: 28 Sep 2010, 14:56
by thtl
I was playing the game about 5 minutes ago and logged out to try something. When I try to login again (Windows client) the system keeps telling me my password is wrong. Please help.

Re: Login problem

Posted: 28 Sep 2010, 15:26
by Reid
You may using caps key?
try again with an other client if that continue to dont work, maybe..

Re: Login problem

Posted: 28 Sep 2010, 15:31
by thtl
Thank you for your response. I've checked to make sure I did not have Caps on. Is there another Windows client I can download? All my computers runs Windows.

Re: Login problem

Posted: 28 Sep 2010, 15:57
by Ginaria
Please try this windows client, if it works whisper me ingame :) i try to help...

http://tmw.cetki.com/download/1.0.9.19/windows/

Re: Login problem

Posted: 28 Sep 2010, 16:05
by thtl
Thanks you for your response. I downloaded the client but am not able to run it on my computer (an Acer netbook).

Re: Login problem

Posted: 28 Sep 2010, 16:13
by Ginaria
Which windows version you use? XP or Win7?

mmh normally it should work :(

Re: Login problem

Posted: 28 Sep 2010, 16:16
by thtl
I'm running XP Home.

Re: Login problem

Posted: 28 Sep 2010, 16:29
by Ginaria
Or try this ones, but i dont have any experience with it...

http://nightlies.manasource.org/

this file: mana-0.1.0.20100928-win32.exe

Re: Login problem

Posted: 28 Sep 2010, 16:45
by thtl
Downloaded and installed, but same problem as the other client.

I'm sure this is a client issue - the system did not recognize my password, almost as if it has been changed.

Re: Login problem

Posted: 28 Sep 2010, 17:03
by Ginaria
Are you sure nobody hacked your account and changed password?

Have you choose a complicated password? (DONT SAY password)

Re: Login problem

Posted: 28 Sep 2010, 17:14
by natsuki3
really are you the owner of the account or a hacker who want to get a password ? because at thoes moment a lot of hackers try to get the password of players

Re: Login problem

Posted: 28 Sep 2010, 19:27
by Jaxad0127
Make sure the account name has the correct capitalization too. THe server is a bit weird with this. If "AbcD" is the only account name like that, then any capitalization will work (ie "abcd"), but when "ABcD" is registered, then you need to use the correct capitalization for both accounts.

Re: Login problem

Posted: 28 Sep 2010, 23:19
by thtl
I had 'remember user name' checked so it wasn't because of a wrong user name.

Re: Login problem

Posted: 29 Sep 2010, 05:02
by Jaxad0127
If you typed it in manually after registration, it may be off. PM me the name and I can check.