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server crash 11-18-2011

Posted: 18 Dec 2011, 07:28
by Deimheucadh
maybe server administration should pay more attention to daily backups. 3 lost days is too much, i think. this event may distract more players from the game than multiboxers, now prohibited.

maybe there are too much server crashes? 11-15, 11-18. what can this mean? hardware problems? admins incompetency?

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 07:46
by mistergrey
You do realize that rather than pointing fingers about this, you might want to be thankful someone even managed to get the server back up without further data loss? There's a chance there may be a newer backup somewhere, but distracting the admins with questions and calling them incompetent only means less time spent trying to fix this issue that's bothering you and other players..Not to mention I don't see what this has to do with multiboxers, in any way - this was hardly a planned change, you know?

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 07:47
by spkslayer
Is that why when I try to log in it says unregistered ID?

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 08:02
by mistergrey
spkslayer wrote:Is that why when I try to log in it says unregistered ID?
If your account was made in the past 4 days, then yes. Kindly do not repeat your posts in different topics, please.

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 08:12
by spkslayer
Sorry bot the double post. And thats sucks, so I have to make a new account and start over?

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 12:56
by raidor
Creating a new account with the same username doesn´t work... "The username is in use!"
Creating a new acount with another username doesn´t work... No email replay and no login possible =)

So now what?!?

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 13:19
by Freeyorp101
Email eathena at platinum.edu.pl and I'll recreate the account manually.


---Freeyorp

Re: server crash 11-18-2011

Posted: 18 Dec 2011, 14:30
by baedamichi
Hey folks (especially admins ^^),

I would like to thank you for putting that much effort into maintaining and restoring the servers. I suppose quite some people would just have said: I've had it, I'm done with this. :D

Platyna, if you read this, one suggestion: How about you add a Paypal-Button to the Homepage of the project so people could give you small donations? You know, just to reimburse you a bit for the expenses you have for running the server?

Regards,

Baeda

Re: server crash 11-18-2011

Posted: 21 Dec 2011, 12:26
by Platyna
Paypal icon is not bad idea if someone wants to drop a penny.

However the issue here is that we had to reboot the machine to fix the connection with our sysbackup disk array which failed and I am still putting my time to fix it.

So before anyone here, calls me incompetent, I do recommend to bend himself by 90 degree and then accelerate facing towards closest wall.

Regards.

Re: server crash 11-18-2011

Posted: 21 Dec 2011, 19:11
by Deimheucadh
paypal is good idea, maybe platyna can afford to upgrade hardware or what else. i like this game and dont want server to be crashed. i was very angry with losing much valuable stuff. but thanx for fixing problem.

here in russia is a project to help crippled children, they accumulated more than $4 000 000 in a week by receiving sms to short number. may somebody think about something like this?

Re: server crash 11-18-2011

Posted: 21 Dec 2011, 19:16
by Platyna
Well, that was simply problem with disk array connection - which was basically not a hardware fail but kernel driver one.

Regards.