The Mana World Forums

I need to delete my account "kaos" because changing my password I put - and now it does not go, I do not remember the email related to it and I can not do a reset. I want to reuse the name of the character named "kzexio" that is in the account.
Thanks

I'm sorry, we don't delete random accounts just based on an assertion that it's yours. If you have some way of actually *proving* it, we will be glad to delete or reset it.

I can not prove it. Since the creation account does not ask a lot of data. With it could prove that it is mine ?. Data of my character ?, previous passwords ?.

They can send any message to the email associated with the account?, I got to find it and send to reset my password.
Only if you can thanks.
How often deleted accounts?. Because my account "kaos" has much downtime and has not been deleted.

The rule is that any account that's inactive for a year is prone to deletion. But we only actually bother to delete them it if we have some pressing reason to. The changes I made to the server last year made it less important to delete unused accounts, so we haven't bothered. I'll probably do the next purge when we enable the postgres backend.

On occasion, admins have manually deleted an eligible-for-expiry account if we're in a good mood (if very many people ask, we will *not* be in a good mood for any of them), but the account 'kaos' has not been inactive for long enough to be eligible for deletion.

Ok thanks, will wait until it is deleted because I can not recover XD.