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[FIXED] Mail Server is down

Posted: 08 May 2022, 12:53
by jesusalva
We're having temporary SASL issues which are preventing emails to be sent.

This affects registration, password reset, forum PMs and notifications, Vault login, and wiki. For short, server outbound emails. Mana Launcher is unaffected as it uses fallback SMTP servers.

If you need to do any of those and been unable to do so, please contact us.

Re: [ONGOING] Mail Server is down

Posted: 08 May 2022, 13:06
by jesusalva
Issue started on May 6th, at 23:25, with a failing message to root@themanaworld.org (an unmonitored email), and at this moment, 370 failures have been logged.

Current downtime to first notice therefore is of about 37 hours.

Re: [ONGOING] Mail Server is down

Posted: 08 May 2022, 14:35
by jesusalva
The issue should now be fixed, postfix should re-send the queued emails... Hopefully.

(This will take several hours and may be incomplete, though, as I said, over 370 emails did not make it).