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Bummed. Lost our characters.
Posted: 16 Apr 2009, 17:34
by Liriel
Unfortunately, my son and I logged in this past weekend to find we no longer had our characters. They had been deleted or lost. We started up news ones, but we had a lot of stuff that is now just gone. So sad. Who would have thought you could get so attached to virtual stuff.

Re: Bummed. Lost our characters.
Posted: 16 Apr 2009, 17:43
by Jaxad0127
Every so often, we prune accounts that haven't been used for 6 months.
Re: Bummed. Lost our characters.
Posted: 16 Apr 2009, 17:54
by Liriel
jaxad0127 wrote:Every so often, we prune accounts that haven't been used for 6 months.
That must be it. I think I last played in May 2008, and he hasn't played for a few months either. Maybe there should be an auto email to let people know their account will be closed in 24 - 48 hours?
Re: Bummed. Lost our characters.
Posted: 16 Apr 2009, 19:19
by Crush
No email address is requested at account creation.
The new server TMWServ requests an email address, but saves it in hashed form to avoid disclosure of the addresses in case of a database leak (it is only used to verify the email address for the password request function). But purging accounts should be rarely necessary on TMWServ because it doesn't use a flatfile like the current server but a relational database which scales much better with a high number of accounts.
Re: Bummed. Lost our characters.
Posted: 16 Apr 2009, 19:53
by Liriel
That's good to know! Thanks for the explanations.
