[Win]Lost password

[Dreid]

Hello, i'm Dreid ... dreid's account owner.
And today i come back to game .. and i was log on my friend account DontStop ... and i get noticed wrong password .. i was talk with gabriela, dontstop owner, and her said "i can't change the password" and after a lot of conversation ... we see DontStop logged in game ... and dont was i or she ... and we think account was hacked... i talk with gina flor block account until i get support awnser above my problem, i'm not the account owner but i have permission of Gabriela(account owner) for change everything ... but the account has 4 years and she cant remember the email for us send to passwords@themanaworld.org i send with mine email, but i think don't will solve nothing ... i want a pw reset if possible, if i need to confirm i have permission i can send facebook chat's print with gabriela confirming she is the owner
!
TY Dreid