Reset banned account (Neliel)

This forum is used to deal with abuse in game - abuse reports, bans etc.
neliel123
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Reset banned account (Neliel)

Post by neliel123 » 02 Jun 2019, 01:42

Good day.

¿can you help my whit my account? My account is banned. I check what is the reason and i find post.

viewtopic.php?f=20&t=18411&hilit=neliel&start=15

Account: Neliel

Help me please.
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prsm
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Re: Help me gm!!!!

Post by prsm » 02 Jun 2019, 19:02

Your account was banned 5 years ago for scamming, Why would
we unblock you now?

Prsm
ego is the anesthesia that deadens the pain of stupidity!
neliel123
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Re: Help me gm!!!!

Post by neliel123 » 02 Jun 2019, 22:10

I had gone to study at the university, as it was an engineering, most of my time was studying or sleeping. When the problem happened, he started classes and told several well-known players that he was going to give it up for a while. It was vale123, leyendario, Breilin among others with those who played that are latinos. I had tried to recover it 2 years ago, but I did not know how. I just friend to communicate with a playmate on Facebook who told me what happened and could recover it by this means. I still have the mail associated with the account. Please, I want to go back to my prsm account.
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prsm
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Re: Help me gm!!!!

Post by prsm » 02 Jun 2019, 23:48

to be clear, what is the name of the alt that was banned?

Prsm
ego is the anesthesia that deadens the pain of stupidity!
neliel123
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Re: Help me gm!!!!

Post by neliel123 » 03 Jun 2019, 01:51

My account banned is neliel and the character is caosneliel
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prsm
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Re: Help me gm!!!!

Post by prsm » 03 Jun 2019, 14:51

This was an admin block, not a GM block. If an Admin resets your password,
I will unblock this account, I will not unblock it without a password reset.

game name is CaosNeliel.

Prsm
ego is the anesthesia that deadens the pain of stupidity!
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gumi
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Re: Help me gm!!!!

Post by gumi » 03 Jun 2019, 14:54

You can perform a password reset here:
https://www.themanaworld.org/recover/password
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WildX
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Re: Reset banned account (Neliel)

Post by WildX » 03 Jun 2019, 14:57

Note: undoing a perma-ban requires a 7-day internal poll
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prsm
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Re: Help me gm!!!!

Post by prsm » 04 Jun 2019, 21:16

gumi wrote:
03 Jun 2019, 14:54
You can perform a password reset here:
https://www.themanaworld.org/recover/password
That wont work, since i have no idea if the true alt actually asked for the reset
or if the reset was ever granted!

Prsm
ego is the anesthesia that deadens the pain of stupidity!
neliel123
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Re: Reset banned account (Neliel)

Post by neliel123 » 08 Jun 2019, 01:25

So, what information can I send you to an email to confirm that I am the owner of the account?
neliel123
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Re: Help me gm!!!!

Post by neliel123 » 17 Jun 2019, 23:06

prsm wrote:
04 Jun 2019, 21:16
gumi wrote:
03 Jun 2019, 14:54
You can perform a password reset here:
https://www.themanaworld.org/recover/password
That wont work, since i have no idea if the true alt actually asked for the reset
or if the reset was ever granted!

Prsm
I had not requested the recovery of the account in a long time, but I have the emails that I had sent before requesting if they could help me. Does it help to confirm my information?
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prsm
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Re: Reset banned account (Neliel)

Post by prsm » 18 Jun 2019, 00:15

my point of view is this, I will not unblock the account until the reset is done!
I have no idea who you are, so I need an admin to say the account is reset before I unblock it!

I have to err on the side of caution, since i really have no idea who you are!

Prsm
ego is the anesthesia that deadens the pain of stupidity!
neliel123
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Re: Reset banned account (Neliel)

Post by neliel123 » 25 Jul 2019, 03:33

Ok, I understand your point. Could you inform me how I can contact an administrator to confirm my identity? please.
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prsm
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Re: Reset banned account (Neliel)

Post by prsm » 25 Jul 2019, 17:49

Gumi, in this case, could you please reset his password and send email accordingly!

Thanks

Prsm
ego is the anesthesia that deadens the pain of stupidity!
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gumi
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Re: Reset banned account (Neliel)

Post by gumi » 26 Jul 2019, 00:59

as requested by Prsm I have sent a password reset email to the address associated with the account (th*****@hotmail.com)
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