Login problem

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thtl
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Login problem

Post by thtl » 28 Sep 2010, 15:56

I was playing the game about 5 minutes ago and logged out to try something. When I try to login again (Windows client) the system keeps telling me my password is wrong. Please help.
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Reid
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Re: Login problem

Post by Reid » 28 Sep 2010, 16:26

You may using caps key?
try again with an other client if that continue to dont work, maybe..
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thtl
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Re: Login problem

Post by thtl » 28 Sep 2010, 16:31

Thank you for your response. I've checked to make sure I did not have Caps on. Is there another Windows client I can download? All my computers runs Windows.
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Ginaria
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Re: Login problem

Post by Ginaria » 28 Sep 2010, 16:57

Please try this windows client, if it works whisper me ingame :) i try to help...

http://tmw.cetki.com/download/1.0.9.19/windows/
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Re: Login problem

Post by thtl » 28 Sep 2010, 17:05

Thanks you for your response. I downloaded the client but am not able to run it on my computer (an Acer netbook).
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Ginaria
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Re: Login problem

Post by Ginaria » 28 Sep 2010, 17:13

Which windows version you use? XP or Win7?

mmh normally it should work :(
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Re: Login problem

Post by thtl » 28 Sep 2010, 17:16

I'm running XP Home.
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Ginaria
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Re: Login problem

Post by Ginaria » 28 Sep 2010, 17:29

Or try this ones, but i dont have any experience with it...

http://nightlies.manasource.org/

this file: mana-0.1.0.20100928-win32.exe
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Re: Login problem

Post by thtl » 28 Sep 2010, 17:45

Downloaded and installed, but same problem as the other client.

I'm sure this is a client issue - the system did not recognize my password, almost as if it has been changed.
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Ginaria
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Re: Login problem

Post by Ginaria » 28 Sep 2010, 18:03

Are you sure nobody hacked your account and changed password?

Have you choose a complicated password? (DONT SAY password)
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natsuki3
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Re: Login problem

Post by natsuki3 » 28 Sep 2010, 18:14

really are you the owner of the account or a hacker who want to get a password ? because at thoes moment a lot of hackers try to get the password of players
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Jaxad0127
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Re: Login problem

Post by Jaxad0127 » 28 Sep 2010, 20:27

Make sure the account name has the correct capitalization too. THe server is a bit weird with this. If "AbcD" is the only account name like that, then any capitalization will work (ie "abcd"), but when "ABcD" is registered, then you need to use the correct capitalization for both accounts.
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Re: Login problem

Post by thtl » 29 Sep 2010, 00:19

I had 'remember user name' checked so it wasn't because of a wrong user name.
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Jaxad0127
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Re: Login problem

Post by Jaxad0127 » 29 Sep 2010, 06:02

If you typed it in manually after registration, it may be off. PM me the name and I can check.
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